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Regarding orders
We are available 24 hours a day, 365 days a year.
Regarding inquiries by email
Reception hours: 24 hours a day, 365 days a year
Regarding telephone inquiries
Reception hours: 10:00-13:30/15:00-17:30 Monday-Friday (excluding public holidays)
*We will be closed for phone inquiries on Tuesday, December 30, 2025 and Monday, January 5, 2026.
Regarding shipping time
If the order date is on a Monday, the shipping date will be as follows:
Sundays and other holidays are not counted as business days. Please refer to the calendar above for details about holidays.
| Shipping lead time | month | fire | water | tree | gold | soil | day | month | fire | water |
|---|---|---|---|---|---|---|---|---|---|---|
| 8 business days | Order date | 1 business day | 2 business days | 3 business days | 4 business days | 5 business days | 6 business days | 7 business days | Ships in 8 business days | |
| 7 business days | Order date | 1 business day | 2 business days | 3 business days | 4 business days | 5 business days | 6 business days | Ships in 7 business days | ||
| 6 business days | Order date | 1 business day | 2 business days | 3 business days | 4 business days | 5 business days | Ships in 6 business days | |||
| 5 business days | Order date | 1 business day | 2 business days | 3 business days | 4 business days | Ships in 5 business days | ||||
| 4 business days | Order date | 1 business day | 2 business days | 3 business days | Ships in 4 business days | |||||
| 3 business days | Order date | 1 business day | 2 business days | Ships in 3 business days | ||||||
| 2 business days | Order date | 1 business day | Ships in 2 business days | |||||||
| 1 business day | Order date | Ships within 1 business day |
●If you are in a hurry, please contact us below to confirm detailed delivery dates.
Online shopping inquiries
●Shipping Information
Once your order has been shipped, we will contact you via email at the address you provided when placing your order with the subject line "[NIKI GOLF Online] Product Shipping Notification."
